EOI_IN4 - Tema 1.4: So, what´s your deal?: Malta.
3. Travel situations
Imagine you are going to Malta on holidays, and the following situations take place.
Which of the following complaints are more serious for you?
| 1. Unbearably long delays at the airport. |
| 2. Polluted beach. |
| 3. Last minute change to the date of departure. |
| 4. Unexpected additional fees. |
| 5. Poor customer service at the hotel. |
| 6. Cancellation of pre-booked excursions. |
| 7. Inedible food. |
Go to this forum and explain to your partners why you have chosen your first three more serious complaint situations.